Modern IT creates new possibilities and necessities. Likewise, residential care for the elderly is unimaginable without IT systems for the administration of resident and client data.
The theoretical part (I.) deals with the discourse medical care/technology, based on the consideration how caregivers become experts.
The empiric part (II.) presents, at the beginning, expert interviews as well as a standardised survey among medical care personnel working in residential care for the elderly (n = 184). The latter survey is based on the expert consultations. The survey’s results show that the tenor of the academic discussion is not reflected in the day-to-day reality.
Using the debate on electronic medical care documentation as an example, this paper aims to throw a critical glance at current developments concerning the use of technical innovations. Furthermore, this work aims to challenge present developments, so that medical care personnel become aware of changes and influences and take part in shaping them actively.